Job description

**Job Title:** Computer Support Specialist • *Location:** Fort Gregg-Adams • *Type:** 6-Month Contract to Hire • *Job Summary:** We are seeking a dedicated and skilled Computer Support Specialist to join our team at Fort Gregg-Adams. This role involves providing exceptional client/customer-facing support, ensuring smooth operation and maintenance of computer systems. The ideal candidate will have experience with computer imaging, updates, installations, and hardware setup. • *Key Responsibilities:** - Provide technical support to clients and customers, addressing and resolving hardware and software issues. - Perform computer imaging, updates, and installations to ensure systems are up-to-date and functioning efficiently. - Set up and configure hardware, including desktops, laptops, printers, and other peripherals. - Troubleshoot and resolve technical problems related to computer systems and networks. - Maintain accurate records of support requests, solutions, and follow-up actions. - Collaborate with other IT team members to ensure seamless support and service delivery. - Educate clients and customers on best practices for using computer systems and software. • *Qualifications:** - Proven experience as a Computer Support Specialist or similar role. - Strong knowledge of computer imaging, updates, installations, and hardware setup. - Excellent problem-solving and troubleshooting skills. - Ability to communicate technical information clearly and effectively to non-technical users. - Customer-focused with strong interpersonal skills. - Ability to work independently and as part of a team. - Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional) are a plus. • *Contract Details:** - This is a 6-month contract-to-hire position, with the potential for full-time employment based on performance and business needs.

Requirements