Job description

Position Responsibilities: - Be a primary technical point of contact for potential customers during the sales process, owning and driving technical implementations. - Utilize deep technical understanding of cloud security architectures, solutions/technologies including Microsoft M365 and administrative portals (Entra ID, Teams, Purview, Exchange, Sharepoint, Defender, and Intune) as well as Azure security solutions utilizing Microsoft Cybersecurity Reference Architectures. - Remediate blockers; leads and ensures every project has the highest customer satisfaction score. - Engages with customers as a trusted advisor for Microsoft Security and provides operational support and management of client tenant to ensure continued compliance. - Develop strategies and recommendations to improve the client's security posture, understand their regulatory and security framework requirements with a special focus on CMMC, NIST 800-171, NIST 800-53, and DFARS compliance. - Enhances team capabilities for extended detection and response (XDR), zero trust and cloud security. - Lead technical presentations, demonstrations, workshops, architecture design sessions to help solve customer security challenges and priorities. Qualifications: - Bachelor’s degree from an accredited college/university or equivalent professional experience - Organized and highly detail oriented - Ability to manage operational support tickets and delegate accordingly to ensure SLA adherence. - Enjoys solving problems, using excellent analytical and problem-solving skills - Enjoy working with diverse technologies - Passionate about customer success - Strong written and verbal communication skills - Hands on experience in Microsoft security and identity technologies, such as Active Directory, Azure Active Directory, Microsoft Defender for Endpoint, Azure Defender for Identity, Azure Security Center/Azure Defender, Azure Sentinel, and Microsoft 365 Security & Compliance technologies. (Required) - Knowledge of Cybersecurity concepts and mitigation practices, such as Advanced Persistent Threat (APT), Credential Theft, Zero Trust, Privileged Access. Management, Just-in-time Administration, etc. (Required) - Knowledge of Security Assessments and Reviews - Knowledge of commercial and gov cloud offerings and limitations - Knowledge of compliance frameworks and the security controls used to achieve - Knowledge of threat modelling frameworks - Microsoft certifications a plus

Requirements