Job description

For more than 30 years, ECI Software Solutions has been providing industry-specific, cloud-based business management software and services to small and medium-sized businesses. With divisions focused on manufacturing, wholesale/retail distribution, building and construction, and field service, ECI's solutions integrate into every aspect of a customers' business to help them level the playing field, run day-to-day operations more efficiently, and free them up to focus on what matters most. It's how business gets done. Who is ECI? At ECI, our mission is to enable the entrepreneurial spirit of small and medium-sized business owners. But ECI doesn't simply deliver amazing software solutions; we also have an award-winning company culture. • We offer competitive benefits focused on employee well-being, including paid volunteer time off! • We have been named by Achievers on its prestigious 50 Most Engaged Companies To Work For list for the last five years. • We have received international recognition for our high levels of employee engagement through Certification as a Great Place to Work six years in a row. • Our culture of creativity, innovation, and leadership has garnered over a dozen International Business Awards (Stevie®). Come join a worldwide team with a strong culture of inclusion, professional development, and collaboration. To apply for this position, please attach a detailed resume that demonstrates your qualifications and skill set pertaining to this position. Applications without a resume will not be considered. As a Professional Services Custom Development Consultant for the M1 ERP product, you are responsible for successfully delivering software customizations to M1 customers across a variety of industries. The Consultant will work across all aspects of a project lifecycle from pre-sales to final delivery. Primary Responsibilities include, but are not limited to the following: • Follow the Custom Development policies and procedures. • Research and analyze assigned projects to determine what is required to complete the customer's request successfully • Provide detailed estimates for projects based on client-provided technical and functional requirements. • Define, develop, and deliver business automation and reporting solutions for M1 customers. • Provide exceptional level of customer service for the customer and communicate with the customer directly as needed throughout the process of any project. • Work with Sales, Sales Engineers, Project Managers, Coordinators, and Technical resources to ensure projects are completed to our quality standards, on time, and within budget. • Record tasks, time, and communication directly related to each custom project. • Learn new product offering and functionality as software updates are released. Qualifications: • REQUIRED: Knowledge of the M1 architecture and products • Bachelor's Degree in a Technical or Business-related field is preferred • 2 years or more of experience delivering ERP software solutions to manufacturing businesses. • Strong technical skills with one or more of the following: Microsoft SQL Server, API's, JSON, ASP.NET, VB.NET, and C# • Knowledge of Visual Studio, SQL Reporting Services, and Crystal Report writing • Technical certifications and professional certifications are a plus. • Excellent organizational skills, ability to handle diverse situations, and rapidly changing priorities. • Strong consulting, analytical, and problem-solving skills • Outstanding time management skills including the ability to work under pressure, meet deadlines, and work on multiple projects simultaneously. • Detailed and well-organized written communications skills • Effective interpersonal skills including communication, teaching, active listening, and customer service. • Able to work as a team player and/or individual contributor internally and externally. You must be authorized to work in the United States without sponsorship now or in the future. #LI-REMOTE #LI-CV1 In addition to our competitive salary and award winning culture, we offer an excellent benefit package. We even offer our employees a day off to serve their community! Our company core values are our "CODE": Crave Greatness, Own the Outcome, Deliver Awesome and Embrace Community. Other details • Job Family Professional Services • Pay Type Salary Apply Now

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