Job description

Job Description: Pay Range: $51hr - $56hr • Minimum 8 12-year experience in MS Dynamics 365 CRM Customer Engagement with knowledge in Banking and Financial Services domain. • Good understanding on capabilities of D365 Sales, Service, Data verse, and Power apps. • Experience in requirement gathering, analysis, and in conducting workshops to drive requirements design by engaging Business Technical stakeholders. • Facilitating the review and approval of requirements from all stakeholders. • Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage. • Experience in MS CRM & 3rd party Integration using Middleware Tools (Mulesoft)/ API's(REST, ODATA Web API's) /SSIS packages. • Experience in data migration data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory. • Experience in data migration and translation using middleware and Dynamics 365 CRM out of the box data import process. • Experience in data analysis and validation with CRM dynamics configuration rules. • Exposure in Workflows Plugins Form Customization and CRM Administration. • Writing user stories conducting grooming sessions and story walkthroughs. • Giving demo to the Product Owner and other stakeholders for final sign off. • Preparation of use case diagrams, UMLs Sequence diagrams, and Visio flows. • Authoring User Stories, grooming Integration backlog, identify dependencies and sequence the work production. • Work closely with the team to define the backlog and the sequence of implementation of the backlog. • Impacts analysis of change requests on the existing business flows. • Help the POs decide the fitment of those change requests into existing business flows without additional development effort. • Participate in sprint planning, review backlog refinement, and story grooming. • Contribute to the transfer of functional requirements to development and test teams. • Stay abreast on updates and new releases in CRM technologies and able to educate end-users on CRM functions. • Perform system integration or user acceptance testing. • Conduct application-level testing to certify the features.

Requirements