Job description

Job Details Description IMPORTANT: Remote job available in WASHINGTON STATE or OREGON STATE ONLY. About Columbia Credit Union Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to “Making Life Better” in the communities we serve. Since 1952, our commitment toward “Making Life Better” has earned us accolades and we are honored to be the recipient of several local community recognitions: • Best of Clark County Award / The Columbian: 2008-2024 • Best in Business Award / Vancouver Business Journal: 2013-2024 • Corporate Philanthropy Award / Portland Business Journal: 2017-2024 Columbia CU Guiding Principles Vision: The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve. Mission: Bringing people together to make life better for themselves and their communities. Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank “Columbia” how and when you want. Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams. Core Values People - We have a passion for helping each other and our members. Community - We have a passion for contributing to the success and growth of the communities we serve. Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve. Benefits • 100% paid Medical, Dental, Vision for employee - eligible the 1st of the month following hire date • Accrued PTO, Paid Sick Time, Accrued Extended Sick Time and 11 Paid Bank Holidays • An at home office option in Washington or Oregon state ONLY; can be considered after on-site training has been completed and all work from home requirements have been met. Must be available for on-site/in-person trainings. • 401k Match- 100% match up to 6% employee contribution • Tuition Assistance • And More! About The Role Responsible for the design, configuration, installation, performance optimization, maintenance, and recovery procedures for mission-critical enterprise applications and systems. Acts as a technical expert in infrastructure deployment, maintenance, and administration across on-premises and cloud storage/compute platforms. Recommends redesign and configuration improvements for both on- premises and cloud infrastructure. Analyzes system requirements, develops specifications, and delivers solutions that align with organizational needs. Collaborates with staff and leadership to implement complex technical solutions, ensuring high service levels for all stakeholders. Key responsibilities include coordinating and scheduling new applications, servers, and software upgrades, managing licensing agreements, maintaining storage systems, and ensuring routine backups. Develops and maintains disaster recovery (DR) and business continuity (BCP) plans leveraging multiple technologies. Responsibilities • Design, configure, and maintain enterprise infrastructure, including Azure Cloud, VMware, Active Directory, Exchange, Office 365, SQL Server, and other core systems. • Manage SAN storage, replication, and backup solutions using tools like Cohesity, Zerto, and Azure Site • Implement and manage enterprise monitoring solutions for incident management and alerting, including Datadog and PagerDuty. • Configure network printing, directory structures, server permissions, security, and file • Develop and maintain comprehensive DR and BCP documentation and runbooks in alignment with organizational policies. • Provision, configure, and manage virtual servers and cloud resources to support business • Design, document, and implement technical solutions based on business needs, with a focus on automation and repeatability. • Create and present technical solution designs to management and • Develop and maintain standardized installation and configuration procedures using automation tools like Ansible or Puppet. • Test and deploy software and hardware updates, ensuring compliance with patch management policies using tools like Ansible and Automox. • Diagnose and resolve client system issues, recommend solutions, and coordinate • Identify and propose enterprise-wide system optimization • Lead special infrastructure projects independently, ensuring timely delivery and alignment with organizational goals. • Design, deploy, and maintain enterprise security platforms, including Proofpoint and Microsoft E5 Data Loss Prevention. • Implement and support endpoint protection solutions, such as Microsoft Defender and Cisco AMP. • Participate in disaster recovery and business continuity testing. • Lead infrastructure support and implementation for both cloud and on-premises environments. • Provide 24/7 on-call support as part of a rotational schedule. • Act as an escalation point for Engineering and Support teams. • Assists in maintaining internal guidelines and operations manuals. • Assists with training as needed. • Back up to Help Desk and PC Technicians. • Other duties as assigned. Requirements • At least 5 years of IT experience with a focus on enterprise systems, including server installation, system engineering, and operations in complex environments. • Bachelor’s degree in Computer Science, Engineering, or a related discipline preferred. • Proficiency in server monitoring tools and alerting platforms such as Datadog, LogicMonitor, and PagerDuty. • Networking Knowledge: Understanding of TCP/IP, Ethernet, and remote connectivity technologies. • Preferred Expertise in the following areas: • Azure Cloud and Infrastructure-as-a-Service (IaaS) offerings • Terraform or equivalent Infrastructure-as-Code (IaC) platforms • Microsoft 365 E5 Suite (Teams, OneDrive, Defender) • Windows Server • Microsoft Exchange (Online and On-Premises) • VMware • SQL Server • SAN Shared Storage (e.g., Pure Storage, Tegile) • Patch Management (e.g., SCCM, Automox) • Automation tools such as Ansible, Puppet, or PowerShell DSC • Strong interpersonal and communication skills, both oral and written. • Proven ability to lead and manage multiple projects in cross-functional environments. • High level of customer focus, with the ability to build trust and confidence among stakeholders. Compensation $122,000-$132,000/ year Columbia Credit Union follows all required COVID 19 health protocols Equal Opportunity Employer/AA Must be 18 or older to apply

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