Job description

Description Alliance Safety Council IT Network System Specialist Summary: The Network System Specialist for the Alliance Safety Council is to maintain the networks, test and deploy systems, diagnose and correct hardware or software problems. Supervisory Responsibilities: This position requires no supervisory responsibilities. Essential Support Functions: • Monitors desktop support for end-users including software support and training as well as hardware break-fix issues. • Work with technology stack hardware to include servers (HP/Dell), storage (Pure), and Fortinet networking. • Manage Active directory/Azure Active directory, windows files terminal servers, group policy and exchange services. • Issues, and deploys M/O365 accounts, licensing, M365 suite and support for all users. • Monitor Software Support for business solutions (Adobe, Snagit, Sage etc). • Work with Server OS 2016/2019/2022. • Management of Security Cameras & perimeter security. • Maintenance and deployment of Website servers from OS down. • Monitors backups, maintenance and data protection for business-critical resources. • Work with Route 53 for DNS entries and manipulate DHCP within Fortinet stack. • Works with VMware to manipulate VMs. • Programming skills using PowerShell. • Deployment and monitoring of VM services within cloud infrastructure (OS down). • Asset management for all company resources to include classroom A/V technology. • Management and monitoring of software and Voip phone services. Knowledge, Skills and Abilities: • Strong Documentation Skills • Strong Customer Service Skills • Strong Organization Skills • Must understand the concept of integration • Communicating in a professional and effective manner • Have a meticulous and organized approach to work • Thoroughness and attention to detail • Process teamwork and communication skills • Have patience and the ability to remain calm in a crisis • Must be flexible and knowledgeable in functions of the IT Department Non-Essential Functions • Other duties/tasks as may be assigned. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the Network System Specialist, the employee must be able to regularly stand, walk, climb, balance, stoop and kneel and must occasionally lift and/or move up to 25 pounds. Work Schedule: Monday – Friday with occasional after hours and/or weekends. Qualifications Qualifications: To perform this job successfully, an individual must have practical job experience in working with networking, OS, and support desk functions. Requires knowledge and understanding of the English grammar. A two (2) year degree in a field related to software, hardware, or information systems or high school education/GED plus at least 2 years’ experience in network administration.

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