Job description

Company Overview Shamrock Trading Corporation is the parent company for a family of brands in transportation services, finance and technology. Headquartered in Overland Park, KS, Shamrock is frequently recognized among the “Best Places to Work” in Kansas City and Chicago and was most recently recognized as one of America’s top 100 “Most Loved Workplaces” by Newsweek. We also have offices in Atlanta, Chicago, Dallas, Ft. Lauderdale, Houston, Laredo, Nashville, Philadelphia and Phoenix. Overland Park is a great place to live, work and play, being conveniently located within driving distance of everything Kansas City has to offer. Housed within the heart of Overland Park, our offices include 4 gorgeous towers on the East and West sides of Metcalf Ave. With a heavy community presence and a winning culture, Shamrock is a great place to work in Overland Park! With an average annual revenue growth of 25% over several decades, Shamrock’s success is attributed to three key factors: hiring the best people, cultivating long-term relationships with our customers and continually evolving in the marketplace. Responsibilities Shamrock Trading Corporation is looking for an Associate Systems Administrator to join the End User Computing team. • Perform management of the M365 environment, including Exchange Online, Intune, SharePoint Online, Teams, Azure Active Directory and OneDrive for Business. • Manage user identities and access, ensuring secure provisioning and de-provisioning processes. • Implement and maintain security measures, threat protection, and data loss prevention tooling. • Implement and administer workstations, print servers and backup services. • Perform workstation patching for both Windows and Mac endpoints. • Utilize the workstation imaging process and ensure it is being updated with drivers, updates, and changes as necessary and ensure solutions are appropriately tested and documented prior to deployment. • Work with vendors as necessary for 3rd party app troubleshooting. • Triage issues and perform root cause analysis. • Stay educated on the latest relevant technologies. • Consistently follow organizational policies, such as access, change, incident and problem management. • Take part in the development of documentation. • Participate in an on-call rotation. Qualifications • BA/BS degree in a technical field or evidence of exceptional ability. • Ability to function and quickly grow skillset in a systems administration role focused on end user computing. • Basic understanding of Windows profile management, group policy, folder redirection, Windows registry, and other core operating system technologies. • Experience with Windows 11 troubleshooting. • Ability to quickly learn to maintain and update existing PowerShell scripts. • Ability to quickly learn and operate in an M365 and Azure Entra ID environment. • Ability to implement technology according to strong security guidelines. • Basic understanding of networking principles. • Ability to gain fundamental level Microsoft certification. • Must possess initiative and analytical skills to resolve issues before they become critical. • Must possess strong people skills and the ability to work as a team member, collaborating and partnering with others to address issues. • Ability to communicate clearly in English, verbally and in writing, keeping the right people informed of relevant issues as well as understand and execute oral and written instructions. • Able to adapt to changes in a dynamic work environment. • Must have a propensity for knowledge gathering and sharing. • Must be self-motivated, able to respond quickly when on-call, willing to work outside core area. • Must possess a passion for technology and take initiative to stay educated on the latest and most relevant technologies and methodologies. • Excellent prioritization and time management skills. Benefits Package At Shamrock we hire bright, ambitious people and give them the tools they need to be successful. By investing in training and development, we hope to become a long-term career for employees, where there are always opportunities for advancement. Shamrock also offers a premier set of benefits for employees and their families: • Medical: Fully paid healthcare, dental and vision premiums for employees and eligible dependents • Work-Life Balance: Competitive PTO, paid leave policies and eligibility for work from home opportunities after an introductory period • Financial: Generous company 401(k) contributions and employee stock ownership after one year • Wellness: Onsite gym, jogging trail and discounted membership to nearby fitness center #LI-NB1 #LI-Hybrid

Requirements