Job description

Job Title: Level 2 Server Administrator We are seeking a highly skilled Level 2 Server Administrator to support a complex IT infrastructure that includes Windows, Linux, and unified communication platforms. This role focuses on maintaining, optimizing, and securing a range of enterprise systems used across multiple departments in a public service-oriented environment. The contractor will troubleshoot and resolve infrastructure issues, ensuring stability, security, and performance. Key Responsibilities: • Install and configure server hardware and software across mixed environments. • Manage and monitor both Windows and Linux server infrastructures. • Troubleshoot user-reported issues and those identified through monitoring systems. • Perform backups and implement disaster recovery and failover procedures. • Upgrade systems with new software and hardware releases as needed. • Implement access controls, firewall configurations, and other security best practices. • Analyze performance metrics and logs to detect and resolve server-related problems. • Maintain system documentation, policies, and internal knowledge base. • Train internal stakeholders on new system tools and updates. Qualifications: • 4+ years of experience as a System Administrator or similar role. • Hands-on experience managing Windows and Linux server environments. • Strong background in systems troubleshooting and diagnostics. • Experience supporting unified communication tools such as Microsoft Teams Calling. • Ability to prioritize and manage multiple issues in a fast-paced IT setting. • Strong written and verbal communication skills. • Proven organizational and problem-solving skills. Minimum Requirements 7 Years - Network infrastructure (physical and logical architecture) 7 Years - Server administration best practices and procedures 3 Years - Experience with Linux operating systems 3 Years - Experience with Windows operating systems 3 Years - Experience with Microsoft Teams Calling 3 Years - Analyzing server performance metrics and optimizing systems 3 Years - Log analysis and server issue troubleshooting Preferred: 3 Years - Additional depth with Microsoft Teams Calling and collaboration platforms

Requirements